At Dreamtshoes, we prioritize the privacy of our users (“user” or “you”). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our footwear e-commerce platform, http://www.dreamtshoes.com, including associated media formats, channels, mobile sites, or applications (collectively, the “Site”). Please review this policy carefully. If you disagree with any terms, we ask that you discontinue using the Site.
We reserve the right to modify this policy at our discretion. Revised policies take effect immediately upon posting, and you waive the right to receive individual notifications for each update. We recommend periodic reviews to stay informed. Continued use after policy updates signifies your acknowledgment and acceptance of these changes.
Collection of Your Information
We collect information through multiple methods, including:
Personal Data: Identifiable details such as name, shipping address, email, phone number, and footwear-related information (e.g., shoe size, preferred style, foot width, or color preferences). You provide this voluntarily when completing forms, creating accounts, or participating in Site activities. While optional, withholding personal data may limit access to certain Site features (e.g., personalized recommendations, order tracking).
Derivative Data: Automatically collected server data, including IP addresses, browser/OS details, access times, and pages viewed before/after visiting the Site. Mobile users may also share device name/type, OS, country, or preferences.
Financial Data: Payment information (e.g., valid credit card number, card brand, expiration date) collected during purchases, returns, or exchanges. This data processes transactions and informs website improvements.
Cookies & Tracking Technologies:
- Advertising Cookies: Used for online ads related to footwear. Neither we, advertisers, nor partners can access personally identifiable information via these cookies.
- Remarketing Cookies: May increase ads for shoes you’ve recently viewed. These cookies enable special offers to encourage return visits, with anonymized processes preventing direct contact.
- Affiliate Cookies: Required to compensate partners promoting our footwear on commission. Specialist companies (affiliate networks) manage these cookies, ensuring no personal identification.
Disabling Cookies
You may block cookies via browser settings, but this may restrict access to certain Site features (e.g., personalized product suggestions, saved cart items). Non-essential cookies expire after specified periods. For cookie details, visit the ICO website or Google Cookie Policy.
Contact Us
For privacy inquiries or concerns:
Address: UNIT 60 3/F YAU LEE CTR NO.45 HOI YUEN RD KWUN TONG HONG KONG
TEL: +852 68759316 (Available Monday–Friday, 08:00–17:00 UTC +8)
Email: [email protected]
Working Hours: Monday–Friday, 08:00–17:00 (UTC +8)
We aim to respond within 24 hours on business days.